State of the Art “Smart” Data Centers
High Density, High Efficiency, High Security Cabinet Design
ScaleMatrix Dynamic Density Control™ cabinets represent a quantum leap forward in colocation technology. Supporting up to 52kW of electrical power in each cabinet, and providing integrated environmental and power management features - the ScaleMatrix colocation offering provides unlimited flexibility and future-proofing for even the most demanding clients.
This revolutionary design provides greater density, lower power costs, and better security than any previous colocation services. Your equipment is safe from prying eyes, and access controls include biometric identity management at the cabinet level. This is not your father’s data center.
Better Design Reduced Risk and Improves Function
Industry First Cabinet-Based Fire Suppression
Our industry first cabinet-based fire suppression system provides exceptional protection while minimizing the potential risk of outage from fire (or false positive reporting) in other areas of the data center. While traditional zone-based fire systems have the potential to impact entire areas of the facility, ScaleMatrix can detect and suppress a fire at the individual cabinet level. Reducing risk to your critical business infrastructure.
Secure Communications and Power Distribution
Communication and power distribution are delivered via protected conduit, throughout the entire data center. Independent paths keep power and communications lines separated to ensure proper performance. Gone are the exposed bundles of blue-ethernet cable, and so with them go the possibility of a malicious or accidental attack or outage.
Reliable Power Infrastructure with Integrated Management
We’ve taken power services a step further here at ScaleMatrix. Our managed power service includes top quality CDU’s and integrated management features which allow our clients to see power utilization in real time. In addition to utilization reporting, authorized clients can manage their CDU’s via our client portal. Rebooting individual receptacles can now be accomplished remotely and on-demand.
Our data centers boast some of the industry’s best uptime ratings. Our focus on simple but robust infrastructure design allows our clients to rest easy, knowing their critical services are well protected by our fully redundant power systems.
Dynamic Density Control™
Our revolutionary platforms allows us to optimize power and cooling resources based on the needs of your equipment in real time. Whether your infrastructure is running at full speed, or idling during an off-peak period, we deliver the exact amount of resources needed to ensure the optimal environment. Running efficiently whether our clients are consuming 1kW or 45kW in a cabinet makes ScaleMatrix one of the most eco-friendly data centers around!
Protection from “Hot Spots” & Temperature Variation
In a multi-tenant data center, you can’t always pick your neighbors. At ScaleMatrix, you are guaranteed to receive perfectly conditioned air and power, 24/7/365. Our improved cabinet design eliminated hot spots from adjacent equipment cabinets and poor air flow, while at the same time ensuring air temp at RU1 and RU45 have less than two degrees of temperature variation.
More Competitive Costs Through Green Innovation
At ScaleMatrix, innovation and efficiency are front and center. Embracing both of these concepts has allowed us to create data centers which minimize risk and eliminate inefficiency.
Simply put our green facilities save up to 30% on power usage when compared to traditional raised floor environments. These savings enable us to invest in things like better security, better power management, AND most importantly of all - they allow us to provide some of the most cost-effective power pricing available in each of the markets where we operate.
We’re proud to say that our clients can save money and get better performing colocation services while embracing a more eco-friendly way of doing business.
A Simply Better Experience at ScaleMatrix
Using colocation services means your team will be onsite at ScaleMatrix data centers from time-to-time. We know from experience that typical data centers can be cold, loud and frankly uncomfortable. At ScaleMatrix, we knew there had to be a better way.
We invite you to visit one of our revolutionary facilities to see the difference for yourself. Our innovative design provides an ideal working temperature and a quiet, almost peaceful data floor. With our NEMA 3R sealed, airtight, and waterproof cabinet design, we even allow clients to have water bottles at their workstations on the data center floor.
With comfortable work space, top-notch tools, equipment movers, and our award-winning friendly support staff - you might do a double-take the first time you walk in. At ScaleMatrix, we set out to create a remarkably better data center experience. We will let you be the judge.
High Density, High Efficiency, High Security Cabinet Design
ScaleMatrix Dynamic Density Control™ cabinets represent a quantum leap forward in colocation technology. Supporting up to 52kW of electrical power in each cabinet, and providing integrated environmental and power management features - the ScaleMatrix colocation offering provides unlimited flexibility and future-proofing for even the most demanding clients.
This revolutionary design provides greater density, lower power costs, and better security than any previous colocation services. Your equipment is safe from prying eyes, and access controls include biometric identity management at the cabinet level. This is not your father’s data center.
Better Design Reduced Risk and Improves Function
Industry First Cabinet-Based Fire Suppression
Our industry first cabinet-based fire suppression system provides exceptional protection while minimizing the potential risk of outage from fire (or false positive reporting) in other areas of the data center. While traditional zone-based fire systems have the potential to impact entire areas of the facility, ScaleMatrix can detect and suppress a fire at the individual cabinet level. Reducing risk to your critical business infrastructure.
Secure Communications and Power Distribution
Communication and power distribution are delivered via protected conduit, throughout the entire data center. Independent paths keep power and communications lines separated to ensure proper performance. Gone are the exposed bundles of blue-ethernet cable, and so with them go the possibility of a malicious or accidental attack or outage.
Reliable Power Infrastructure with Integrated Management
We’ve taken power services a step further here at ScaleMatrix. Our managed power service includes top quality CDU’s and integrated management features which allow our clients to see power utilization in real time. In addition to utilization reporting, authorized clients can manage their CDU’s via our client portal. Rebooting individual receptacles can now be accomplished remotely and on-demand.
Our data centers boast some of the industry’s best uptime ratings. Our focus on simple but robust infrastructure design allows our clients to rest easy, knowing their critical services are well protected by our fully redundant power systems.
Dynamic Density Control™
Our revolutionary platforms allows us to optimize power and cooling resources based on the needs of your equipment in real time. Whether your infrastructure is running at full speed, or idling during an off-peak period, we deliver the exact amount of resources needed to ensure the optimal environment. Running efficiently whether our clients are consuming 1kW or 45kW in a cabinet makes ScaleMatrix one of the most eco-friendly data centers around!
Protection from “Hot Spots” & Temperature Variation
In a multi-tenant data center, you can’t always pick your neighbors. At ScaleMatrix, you are guaranteed to receive perfectly conditioned air and power, 24/7/365. Our improved cabinet design eliminated hot spots from adjacent equipment cabinets and poor air flow, while at the same time ensuring air temp at RU1 and RU45 have less than two degrees of temperature variation.
More Competitive Costs Through Green Innovation
At ScaleMatrix, innovation and efficiency are front and center. Embracing both of these concepts has allowed us to create data centers which minimize risk and eliminate inefficiency.
Simply put our green facilities save up to 30% on power usage when compared to traditional raised floor environments. These savings enable us to invest in things like better security, better power management, AND most importantly of all - they allow us to provide some of the most cost-effective power pricing available in each of the markets where we operate.
We’re proud to say that our clients can save money and get better performing colocation services while embracing a more eco-friendly way of doing business.
A Simply Better Experience at ScaleMatrix
Using colocation services means your team will be onsite at ScaleMatrix data centers from time-to-time. We know from experience that typical data centers can be cold, loud and frankly uncomfortable. At ScaleMatrix, we knew there had to be a better way.
We invite you to visit one of our revolutionary facilities to see the difference for yourself. Our innovative design provides an ideal working temperature and a quiet, almost peaceful data floor. With our NEMA 3R sealed, airtight, and waterproof cabinet design, we even allow clients to have water bottles at their workstations on the data center floor.
With comfortable work space, top-notch tools, equipment movers, and our award-winning friendly support staff - you might do a double-take the first time you walk in. At ScaleMatrix, we set out to create a remarkably better data center experience. We will let you be the judge.
ScaleMatrix Colocation Features
ScaleMatrix’ Network Operation Centers (NOC) are staffed by highly trained engineers and support personnel who are responsible for ensuring your complete satisfaction with the services we provide!
U.S. Based, White-Glove Service 24/7/365
Say goodbye to dialing menus and outsourced support services. Our U.S. based support teams provide live phone support for all incoming client requests. Email and our client portal work great too!
GoingAbove & Beyond Tier 1 Support
The Matrix TotalCare™ team is background verified, tested, and trained to ensure the highest quality of support for our clients around the world.
Extended Courtesy Support Services
Our teams are here to provide excellent support for you and your hosted services. In addition to our “No Nickle-&-Dime” policy, the Matrix TotalCare™ goes the extra mile, every time.
One Call Does it All
Bring an issue to the attention of any employee, and they will work diligently to solve that issue to the best of their ability. We’ve empowered our staff to make things right, whenever and wherever they can!
Enhanced Remote Hands
We provide our clients with the added support and peace-of-mind that we are here for you when you need us. These services include:
- Server Reboots
- Tape Rotation
- Equipment Investigation
- Basic Equipment Configuration
- Rack & Stack Equipment
- Cabling Services
- System Maintenance
- System Management
- Emergency Service & Repair
Friendly Bandwidth Policies Puts More At Your Disposal
At ScaleMatrix, we encourage our clients to make use of our 100GB national bandwidth network! Whether it’s news coverage, successful marketing campaigns, or even just completing your weekly offsite backup - we’ve got the connectivity you need to succeed.
With the ScaleMatrix Average Usage Bandwidth Billing Policy, you pay only for the average bandwidth consumption as measured over the entire month. Peaks and valleys are all averaged together - providing you access to more bandwidth and lower costs than you will find anywhere else. You’re welcome.
Average Billing Explanation & Benefits
- Measurements Taken Every 5 Minutes
- All Measurements Added and Averaged Each Month
- Less Time Worrying About Spikes
- Best Overall Cost for Bandwidth Services
- Average Billing Can Save You
- 30%-50% Over 95th % Model
ScalePanel
Our easy-to-use web-based client portal that allows for visibility and management of ScaleMatrix products, services, and resources. Clients also have access to inventory, billing records, knowledge base, and the client support center. Transparency is a key focus in everything we do - from our industry first Open-Air NOCs, to our real-time resource, power, and environmental monitoring within our data centers. We hope our efforts provide additional peace-of-mind for our valued clients.
ScalePanel Features & Functions
- Real Time Bandwidth Graphing
- Real Time Power Monitoring (Hosted Equipment Clients)
- Environmental Temperature Monitoring (Hosted Equipment Clients)
- Biometric Access Control Reporting / Notification (Hosted Equipment Clients)
- Power Strip Management, Report and Port Level Rebooting (Hosted Equipment Clients)
- Arbor DDoS Netflow Reporting
- Billing & Invoicing
- Virtual Machine Monitoring
- Cloud Environment Monitoring
ScaleMatrix maintains strict operational controls which support adherence to PCI, HIPAA, and GLB guidelines. These controls and the data centers in which they are deployed are subjected to annual 3rd party audits to ensure operational compliance with these important industry standards.
Current Operational Standards Met By ScaleMatrix Data Centers
SSAE-16/ISAE SOC1 Type 2
SSAE-16/ISAE SOC2 Type 2
PCI/DSS Level1 Compliance Standard Achieved
HIPAA Compliance Standard Achieved
GLB Compliance Standard Achieved
Experienced Professionals Managing Your Data
ScaleMatrix data centers are run and managed by a dedicated team of engineers and support personnel. Our team members, in collaboration with a number of strategic partners, provide our clients with a comprehensive suite of Managed Services.
Managed Services Catalog
Data Center Support
- Rack & Stack
- Cabling Design / Install
- Tape Rotation
Operations Management
- Windows / Unix System Administration: Routing Configuration & Maintenance and TroubleShooting
- Database Administration
- Active Directory Administration
- Exchange Administration
Monitoring & Remediation
- Self-Serve (Client Remediation)
- Proactive (SM Remediation)
Security & Compliance Support
Backup & Disaster Recovery Support
Migration Services
ScaleMatrix’ Network Operation Centers (NOC) are staffed by highly trained engineers and support personnel who are responsible for ensuring your complete satisfaction with the services we provide!
U.S. Based, White-Glove Service 24/7/365
Say goodbye to dialing menus and outsourced support services. Our U.S. based support teams provide live phone support for all incoming client requests. Email and our client portal work great too!
GoingAbove & Beyond Tier 1 Support
The Matrix TotalCare™ team is background verified, tested, and trained to ensure the highest quality of support for our clients around the world.
Extended Courtesy Support Services
Our teams are here to provide excellent support for you and your hosted services. In addition to our “No Nickle-&-Dime” policy, the Matrix TotalCare™ goes the extra mile, every time.
One Call Does it All
Bring an issue to the attention of any employee, and they will work diligently to solve that issue to the best of their ability. We’ve empowered our staff to make things right, whenever and wherever they can!
Enhanced Remote Hands
We provide our clients with the added support and peace-of-mind that we are here for you when you need us. These services include:
- Server Reboots
- Tape Rotation
- Equipment Investigation
- Basic Equipment Configuration
- Rack & Stack Equipment
- Cabling Services
- System Maintenance
- System Management
- Emergency Service & Repair
Friendly Bandwidth Policies Puts More At Your Disposal
At ScaleMatrix, we encourage our clients to make use of our 100GB national bandwidth network! Whether it’s news coverage, successful marketing campaigns, or even just completing your weekly offsite backup - we’ve got the connectivity you need to succeed.
With the ScaleMatrix Average Usage Bandwidth Billing Policy, you pay only for the average bandwidth consumption as measured over the entire month. Peaks and valleys are all averaged together - providing you access to more bandwidth and lower costs than you will find anywhere else. You’re welcome.
Average Billing Explanation & Benefits
- Measurements Taken Every 5 Minutes
- All Measurements Added and Averaged Each Month
- Less Time Worrying About Spikes
- Best Overall Cost for Bandwidth Services
- Average Billing Can Save You
- 30%-50% Over 95th % Model
ScalePanel
Our easy-to-use web-based client portal that allows for visibility and management of ScaleMatrix products, services, and resources. Clients also have access to inventory, billing records, knowledge base, and the client support center. Transparency is a key focus in everything we do - from our industry first Open-Air NOCs, to our real-time resource, power, and environmental monitoring within our data centers. We hope our efforts provide additional peace-of-mind for our valued clients.
ScalePanel Features & Functions
- Real Time Bandwidth Graphing
- Real Time Power Monitoring (Hosted Equipment Clients)
- Environmental Temperature Monitoring (Hosted Equipment Clients)
- Biometric Access Control Reporting / Notification (Hosted Equipment Clients)
- Power Strip Management, Report and Port Level Rebooting (Hosted Equipment Clients)
- Arbor DDoS Netflow Reporting
- Billing & Invoicing
- Virtual Machine Monitoring
- Cloud Environment Monitoring
ScaleMatrix maintains strict operational controls which support adherence to PCI, HIPAA, and GLB guidelines. These controls and the data centers in which they are deployed are subjected to annual 3rd party audits to ensure operational compliance with these important industry standards.
Current Operational Standards Met By ScaleMatrix Data Centers
SSAE-16/ISAE SOC1 Type 2
SSAE-16/ISAE SOC2 Type 2
PCI/DSS Level1 Compliance Standard Achieved
HIPAA Compliance Standard Achieved
GLB Compliance Standard Achieved
Experienced Professionals Managing Your Data
ScaleMatrix data centers are run and managed by a dedicated team of engineers and support personnel. Our team members, in collaboration with a number of strategic partners, provide our clients with a comprehensive suite of Managed Services.
Managed Services Catalog
Data Center Support
- Rack & Stack
- Cabling Design / Install
- Tape Rotation
Operations Management
- Windows / Unix System Administration: Routing Configuration & Maintenance and TroubleShooting
- Database Administration
- Active Directory Administration
- Exchange Administration
Monitoring & Remediation
- Self-Serve (Client Remediation)
- Proactive (SM Remediation)
Security & Compliance Support
Backup & Disaster Recovery Support
Migration Services
Unparalleled Security
Security is a key priority for our teams at ScaleMatrix. Our unmatched physical security posture includes armed security and the use of biometrics to verify and track the identity of every human who accesses any equipment rack in our data centers nationwide. A multi-faceted digital security program includes state-of-the-art DDoS mitigation and Anti-Malware tools, plus next generation firewalls and IDS/IPS platforms help ensure the safety of our digital assets and those of our valued clients.
Key Security Highlights
Physical Security
- 24/7/365 Armed Security Presence
- Gated Perimeters with 24/7/365 Surveillance
- Two Factor Authentication (2FA) Access Control:
- Cabinet Level Biometric Identity Validation
- Extensive Digital Surveillance
Digital Security
- Network Wide DDoS Mitigation
- Network Wide Anti-Malware Scanning
- Next Generation Predictive Firewall with Global SOC Registry
- Intrusion Detection / Protection Services
ScaleMatrix employs a number of non-publicized security practices to ensure the safety and security of our clients and network.
Our Revolutionary Data Centers
ScaleMatrix operates proprietary, custom built, cloud-enabled data centers designed to deliver unrivaled density capabilities, industry leading power efficiency, and unmatched security. As one of the fastest growing U.S. based hybrid service providers, our US-West and US-South locations have each enjoyed rapid adoption in their respective markets. Two additional sites (US-North and US-East) are being developed to support additional geographies and client demand.
#1 Data Center
Density
100GB National Bandwidth Network
1st to Launch Open-Air NOC
100% U.S Based Support Services - 24/7/365
5775 Kearny Villa Road San Diego, CA 92123 (888) 349 - 9994
Learn More1510 Primewest Parkway Katy, TX 77449 (888) 349 - 9994
Learn More
Under Development
Service Availability - Q4 2017
Under Development
Expected Service Availability - Q4 2017
Premium 100GB National Bandwidth Network
Blazing fast, fault-tolerant, globally-reaching bandwidth is the lifeblood of any hosted service. At ScaleMatrix, our clients have high-availability access to seven Tier 1 Internet backbones in addition to strategic peering relationships established at each of our data center facilities around the country.
Each Tier 1 provider maintains redundant and diverse connections to the ScaleMatrix Network. Client traffic benefits from route-optimization which leverages our national data center footprint and network entrance/egress points to get your packets to their destinations faster!
This cost-effective, high-performance service guarantees network availability and the responsiveness of your hosted services and applications.
Network Carriers & Fiber Providers
ScaleMatrix operates carrier-neutral data center facilities across the nation. ScaleMatrix can provide Bandwidth, Point-to-Point, MPLS, or Direct Connect services on behalf of any client as part of our hybrid service offering, or clients may choose to have cross-connections made to any available network.
To find out what network providers exist at each of our locations, visit our Variable Density Colocation facilities page.
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